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La personnalisation est le langage silencieux de l'attention portée aux détails.
La personnalisation est le langage silencieux de l'attention portée aux détails.

Privacy Policy

This Privacy Policy describes what personal information we, KALMAZ, collect about you, why we collect it, how we use it, and when we share it with third parties or unaffiliated service providers.

This privacy policy covers our Kalmaz.ma website and our associated services and mobile applications. Our policy also describes the choices you can make about how we collect and use your information.

Our policy

If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the “last updated” date that appears above. If you do not agree to the new terms, you must stop using our websites/mobile applications or otherwise providing information to us.

If you have any questions regarding our Privacy Policy, please contact us as described in the section titled "Contact Us?" » available in the menu.

What information do we collect about you?

We collect personal information directly from you. The types of information we may collect include your name, email address, mailing address, phone number, credit card or other payment information, age, location, and any other information that you choose to provide. We also automatically collect information about you, including:
  • Transactional Information : When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and transaction date.
  • Log Information : We collect information about your access to and use of our website, including the type of browser you use, access times, pages viewed, your IP address and the page you have consulted before browsing our website.
  • Device Information : We collect information about the computer or mobile device you use to access our website, including hardware model, operating system and version, unique device identifiers device and mobile network information.
  • Location Information : We may derive the approximate location of your device from your IP address. We may also collect geolocation information from your device in accordance with your device settings.
  • Payment Information : When you make a purchase, we may collect identifiers such as your full name and billing address in connection with your purchase. Our store is hosted on Shopify Inc, a third party service provider. After placing an order on our website, you will be required to make payment for the goods or services you have ordered. We share your personal information with third parties who process payment card transactions on our behalf. Our third-party payment processors collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policies through their own website
  • Information Collected by Cookies and Similar Tracking Technologies : We may use tracking tools such as browser cookies, flash cookies, pixels and web beacons. Please see "How do we use browser and mobile cookies and other tracking technologies?" " for more information.

How do we collect information?

We collect information directly from you, including:
  • If you create an account with us
  • As part of an online purchase
  • If you upload or share a photo or other digital content through one of our websites or mobile applications, or share related content on one of our social media platforms
  • If you sign up for our loyalty program
  • If you enter a contest or promotion
  • If you return a product
  • If you contact us by e-mail or via our customer service
  • As part of your interactions with our company KALMAZ, including the personal information you provide when completing a KALMAZ questionnaire
  • In connection with your interactions with us as a registered user of our website or mobile application

How do we use cookies and other tracking technologies?

Our websites use the cookies and other tracking technologies listed below, to enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies, pixel tags and other tracking technologies help us better understand your shopping needs and preferences, tell us which parts of our website you have visited, facilitate and measure the effectiveness of our advertising, and provide services and consistent, personalized experiences.
You can set your browser not to accept cookies or to notify you when a cookie is being sent to you, giving you the opportunity to decide whether or not to accept it. However, if you do not accept cookies, you may not be able to access your account information or make purchases on our websites.

How to contact us?

For any questions regarding our privacy policy, you can contact us by e-mail, at contact@kalmaz.ma , or by sending us a note by post at 15 bis rue du Languedoc, 20360 Casablanca.